Your Document is stored by Kings Court Trust Corporation at a secure facility maintained to BS5454 (Temperature 16"C + /-2"C, Relative humidity 55% +/-5%), 100 feet underground in vaults built out of solid rock with BS5839-compliant fire detection and suppression, BS4737-compliant security, and a natural water table 130 ft below the base of the vaults (eliminating the danger of flood)
Your Documents are fully insured for their replacement cost, and there is no charge for Document retrieval when you die. Your annual direct debit is automatically terminated by us when this occurs.
You can retrieve your Document separately for update at any time for just £12.49 (to cover postage). Documents are dispatched within 3 working days by recorded post.
Other features and benefits, explained in more detail below, are:-
You pay for the first years storage straight away, and at the same time you set up a Direct Debit mandate which allows us to collect annual payments - with the first payment being taken 12 months after your initial order. You can cancel the contract at any time, although any payments taken before you have cancelled cannot be refunded.
Once your initial payment has been processed, a 'Storage Instructions' document is immediately emailed to you, along with a Storage Label
Following the instructions in the ‘Storage Instructions’ document that you were emailed when you made payment, you then send your Document TO THE ADDRESS ON THE STORAGE LABEL by recorded delivery.
Following receipt of your Document, it is placed in an Official Document Envelope and put into Secure Storage, and Kings Court send you a package incorporating:-
As soon as this second package arrives you can start to use the Free Probate helpline.
You can retrieve your Document Envelope so that you can replace updated documents within it at any time, by logging in at https://www.tenminutewill.co.uk/storage and paying the £12.49+VAT retrieval fee to cover postage cost.
For security reasons, the Document Envelope is always sent to your home address. Each time that you use this facility, a replacement Document Envelope will also be sent to you so that you can place your revised document package in it, seal it, and sign across the seal in the same manner as when you originally placed your Document Envelope in storage. This ensures that we always store sealed and secure Document Envelopes in our facility.
Your Executors can retrieve your Document Envelope by calling the number on their copy of the Storage Certificate and quoting the Storage Reference.
They will then be asked to send the Death Certificate, upon receipt of which the Document Envelope (plus the returned Death Certificate) will be dispatched to them by registered delivery within 2 working days.
For security reasons, Kings Court Trust Corporation will only release the Document Envelope on production of the original Death Certificate.
We also supply you with a facility whereby you can authorise specified people to retrieve your documents on your behalf while you are still alive. Authorisation a 2-step procedure:-
Your Authorised people can then login and request retrieval – which is executed once the signed letter of authorisation has been received and the signature thereon matched to that on the Document Envelope.