This page uses Javascript. Your browser either doesn't support Javascript or you have it turned off. To see this page as it is meant to appear please use a Javascript enabled browser.
 

tenminutewill.co.uk Secure Document Storage Service

 

More details of our Document Storage Service

 

Your Document is stored by Kings Court Trust Corporation at a secure facility maintained to BS5454 (Temperature 16"C + /-2"C, Relative humidity 55% +/-5%), 100 feet underground in vaults built out of solid rock with BS5839-compliant fire detection and suppression, BS4737-compliant security, and a natural water table 130 ft below the base of the vaults (eliminating the danger of flood)

Your Documents are fully insured for their replacement cost, and there is no charge for Document retrieval when you die. Your annual direct debit is automatically terminated by us when this occurs.

You can retrieve your Document separately for update at any time for just £12.49 (to cover postage). Documents are dispatched within 3 working days by recorded post.

Other features and benefits, explained in more detail below, are:-

  • The Free Probate Helpline with Kings Court can be used as soon as your documents are stored – you don’t have to wait until Probate is required
  • A free no obligation fixed price quote for Probate will be provided by Kings Court at your Executors request
  • You can authorise your nominated people to retrieve the Document on your behalf.

 
Paying for the Service and Storing your Document(s)

You pay for the first year’s storage straight away, and at the same time you set up a ‘Direct Debit’ mandate which allows us to collect annual payments - with the first payment being taken 12 months after your initial order. You can cancel the contract at any time, although any payments taken before you have cancelled cannot be refunded.

Once your initial payment has been processed, a 'Storage Instructions' document is immediately emailed to you, along with a Storage Label

Following the instructions in the ‘Storage Instructions’ document that you were emailed when you made payment, you then send your Document TO THE ADDRESS ON THE STORAGE LABEL by recorded delivery.

Following receipt of your Document, it is placed in an Official Document Envelope and put into Secure Storage, and Kings Court send you a package incorporating:-

  • Confirmation of receipt of your Document Envelope
  • Your Storage Certificate, carrying your Storage Reference and Free Probate Helpline Number

As soon as this second package arrives you can start to use the Free Probate helpline.

 
How you retrieve your Document Envelope for Update

You can retrieve your Document Envelope so that you can replace updated documents within it at any time, by logging in at https://www.tenminutewill.co.uk/storage and paying the £12.49+VAT retrieval fee to cover postage cost.

For security reasons, the Document Envelope is always sent to your home address. Each time that you use this facility, a replacement Document Envelope will also be sent to you so that you can place your revised document package in it, seal it, and sign across the seal in the same manner as when you originally placed your Document Envelope in storage. This ensures that we always store sealed and secure Document Envelopes in our facility.

 
How your Executors can retrieve your Document Envelope

Your Executors can retrieve your Document Envelope by calling the number on their copy of the Storage Certificate and quoting the Storage Reference.

They will then be asked to send the Death Certificate, upon receipt of which the Document Envelope (plus the returned Death Certificate) will be dispatched to them by registered delivery within 2 working days.

For security reasons, Kings Court Trust Corporation will only release the Document Envelope on production of the original Death Certificate.

 
How other people can retrieve your Document Envelope

We also supply you with a facility whereby you can authorise specified people to retrieve your documents on your behalf while you are still alive. Authorisation a 2-step procedure:-

  • You login at https://www.tenminutewill.co.uk/storage and enter their details: their email address and a password (which you should tell them)
  • You then download, complete and sign a Retrieval Authorisation Letter - one for each person. This signature can then be checked against the one on your Document Envelope.

Your Authorised people can then login and request retrieval – which is executed once the signed letter of authorisation has been received and the signature thereon matched to that on the Document Envelope.

Back to Storage Home Page